TestimonialsWhat people are saying about us
We are keenly aware that our success is predicated on the happiness of our merchants. In a marketplace that is frought with confusion and misrepresentations, the loyalty of our customer base is paramount to our success. As you will read below, we have been working with some businesses for over 10 years, a true testament to our commitment of remaining true to our core values – honesty, fairness and transparency.
We have been working with Adam since 2003. Our loyalty to Adam stems from his unbeatable attention to our account and personal support. It doesn’t hurt that his rates with us have stood the test of time many times over.
The easiest and most accessible merchant services provider with whom I have worked. Adam is always a phone call away and always there to answer any question we have. He has always helped educate us on how to keep our fees low and process more efficiently. He is honest in his quotes and does not use false promises to get you to sign with him. Recently, we had a problem with the operation of our credit card machine and Adam went above our expectations in helping us resolve our problem. I would highly recommend him for any business.
In a world where false promises and guarantees are made with regard to merchant services, Adam is a breath of fresh air. Since 2007 Adam has helped educate us on the industry ensuring that our dealership is not wasting time or money when it comes to accepting credit cards. Most recently Adam set us up with EMV terminals that offer point to point encryption to help protect us and save us time on those annoying PCI questionnaires. And he is always just a phone call away.
I am in the building supply business and most of my clients pay with business cards or American Express. I soon learned after speaking with Adam at Clarity EPS that business cards and American Express transactions typically have the highest rate structure and that is why my fees were out of control. Adam set us up with a program that optimizes the cost of business cards making them some of the lowest cost cards, under 2%, that I currently accept. He was also able to lower the rate on my American Express transactions to just around 2%. Not only are my fees low, but now I process through a virtual terminal and credit card terminal and can get all my reporting through my mobile device. It is a great set up.
Before I met Adam Moss, I would jump from one credit card processor to another, almost every year, trying to find an honest business to work with. I would meet a sales rep who would promise low reasonable rates, with no hidden charges. Then, especially if I didn’t look at the statements and bills diligently, interchange rates would change, surcharges and hidden fees would pop up everywhere. I was very frustrated to say the least.
Then I met Adam Moss back in 2009 – it’s now 2016. Adam is the perfect account manager. Every step of the way from PCI compliance to rate changes, Adam has guided my business in the most beneficial and cost saving direction. I refer to Adam Moss anytime I hear of another business owner not happy with their credit card processing service and I am secure in the knowledge that my credit card processing needs are in great hands with Adam Moss. I give him my highest and strongest recommendation.
I accept credit card payments for my different product lines over the phone and via email but was using an old terminal that required a lot of hand entry, especially for repeat customers. One of the first recommendations Adam made was for us to process our transactions through a virtual terminal, since the card is never present at the time of the sale, to be more efficient, speed up processing and provide better reporting. In addition, as a result the security of the virtual terminal meant that no credit card data would ever reside on our system and the cost of our business card transactions would be lower. One of the biggest bonuses of moving to Clarity EPS, in addition to the lower pricing, savings, and faster/easier processing, was that the PCI questionnaire I always need to fill out got much shorter. I highly recommend you call Adam at Clarity EPS.
With Clarity EPS, not only do I get my money the next day for all cards, including American Express, I also have complete pricing transparency. I have been a business owner for many years and the hidden processing fees and surprises always bothered me. Adam came in an educated us what to do and not to do and set us up on an interchange plus program, providing line item detail and eliminating the hidden fees and guesswork. Now I can focus on running my business and not worry about my credit card fees. I have referred Adam to other businesses whose business he has earned. I highly recommend Adam and will continue to refer his services.
I learned my lesson. I had been processing with Adam for a few years when someone from the local bank came in promising better rates and great service. He claimed he would be saving me a ton of money. I made the switch, after all he was from the bank. Adam warned me that the claims being made were not accurate and the savings quoted was crazy. Well a few months into my new agreement Adam called to see how things were going. Needless to say the savings promised never materialize nor did the great service. We have been processing with Adam at Clarity EPS ever since and don’t plan on going anywhere else.
Pricing for our payroll was beyond competitive, but frankly the service has been truly outstanding. The team has worked hard to get me the information I needed and follow-up was way beyond the call of duty. The experience has been excellent.